When you purchase a pair of Biscayners, YOU ARE MORE THAN JUST A CUSTOMER TO US. Every explorer who buys a pair of sunglasses becomes a member of a tight-knit community. And a community that adventures together takes care of its own. LIFETIME WARRANTY. Every pair of Biscayners Sunglasess holds a life time waranty; we got your back covered! But take good care of them! - Our lifetime warranty operates when your sunnies arrived with fabric flaws, not the usual wear and tear, misuse, abuse or neglect. - Contact email@example.com and provide order number, shipping address, picture of your beautiful sunnies and report the flaw it presents to trigger our Lifetime Warranty. - We will charge a proccessing fee.