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Frequently asked questions

What countries do you ship to?

Worldwide 

Returns

All domestic orders ship with a FREE prepaid return mailing label. To ship an item back to Biscayners please:

Pack your item(s) and affix the prepaid mailing label to the top of the package.If you are including items from multiple orders please write down the order numbers on a sheet of paper and include them in the package.For exchanges, we recommend you reserve your exchange item online via your purchase history or contact customer service. Mail your package using one of the following methods:Drop your package at a USP location. The label is prepaid and requires nothing else on your end. 


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